Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

Here is a summary of complaints received by Oakam between 22/2/16 – 31/12/16

Complaints Received Complaints Closed Complaints Closed Within 3 Days Complaints Closed Within 8 Weeks Complaints Upheld Main reason for complaints
917 900 59.11% 40.44% 51.44% Payment issues

Most lenders must disclose this information. You can use it to compare what level of complaints different lenders receive and how quickly they deal with them.