Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

Useful contact numbers

New customers

Call us on 02039 111 777

Select your language:

  • Press 1 for English
  • Press 2 for Polish
  • Press 3 for Portuguese

Then press 1 if you're a new customer or press 2 if you're an existing customer.

If you need us to call you back, please just ask

Existing customers

Call 02039 111 777

Then press 1 if you're a new customer or press 2 if you're an existing customer.

If you need us to call you back, please just ask

Opening hours

Our contact center is open Monday to Friday between 8:00am and 7:00pm and on Saturdays between 9:00am and 6:00pm.

Bank holiday hours

Our contact centre is open Monday to Saturday between 10:00am and 4:00pm.

Free and independent services

If you are experiencing financial difficulty we will do our very best to help you, but you may also want to contact organisations offering free debt advice. Find out more here.

Lift Loan
73.1% representative (variable)

Oakam Loan
1421% representative (variable)

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