Our mission is to create a brighter future for the financially excluded.

In the UK alone, 12 million consumers lack access to basic financial services. We are a Fintech company that empowers those overlooked by traditional lenders. We provide our customers with the tools to build a brighter financial future.

Our commitment is to bring every single customer:

Quality of service

We take the time to listen and understand each of our customers’ situations. This personal approach prevails throughout the Oakam journey, from the loan decision to the last repayment.

Convenient access

Our multiple channel, languages and products are key elements of the Oakam journey. Through convenience and accessibility we ensure customer satisfaction.

Financial empowerment

Our model is built to empower our users, giving them the tools to shape their journey. We do so through human policies and digital innovations like Oakam Grow.

Our story

Our story began in 2006, when founder Frederic Nze recognized
that financially excluded consumers were unable to access
affordable and convenient credit.
 
Oakam was created to bring simple and transparent financial services to those overlooked by traditional institutions, through Fintech innovation.
 
With the use of digital innovation, Oakam provides a solution to financial
exclusion. To increase efficiency, the company combines an omni-channel
presence with a local retail network. As a result, we make accessing credit more convenient and rewarding, opening up new opportunities for thousands of customers across the UK.
 

Read our latest news

Disrupting microlending

The global need for microlending is still distinct - underserved communities need better access to safe, transparent and fair financial products. In 2017, the global microlending market amounts to £1.8tn and is serviced by around 200,000 loan-servicing and doorstep agents. At Oakam, we disrupt this market through the extensive use of AI, machine learning and gamification.

Instead of penalising our users for bad credit history, we choose to reward positive credit behaviour and offer fair interest rates with no hidden charges. Our digital approach further empowers customers by making it easier, safer and more rewarding to access credit and build good repayment habits.

We believe that technology should enhance, not replace face-to-face engagement. In addition to our contact centre and mobile app, Oakam agents interact with customers in our stores located across London and the Midlands. This omni-channel model facilitates a high-touch experience and the opportunity to better understand the needs of our customers.

Find out more about our industry

Our unique approach has been awarded:

Our customers

Oakam customers hail from diverse backgrounds and different nationalities. We strive to service our customers according to their personal circumstances, and in their native language. This is why 90% of our customers rate our service as 9.5 on Trustpilot and 45% of our new customers were referred by another Oakam customer. But don’t take it from us, hear some of our customer’s stories here:

Our team

Frederic Nze

CEO & Founder

George Psonis

COO

Pablo Uson

CFO

James Webber

COO, Trading

Julie Haugen

Chief Product and Marketing Officer

Sameer Aggarwal

Head of Risk & Analytics

Ann-Marie Grant

Senior User Experience Designer

Chris Greeno

CIO

Fiona Woolfe

Head of Legal & Regulatory Affairs

Aditya Damani

Corporate Development Manager

James Pratt

Head of IT Shared Services

Xiaoyun Yang (PhD)

Head of Data science

Alida Cesani

Head of Human Resources

…and 250+ talented people across Business, Customer Service, Tech & much more.  Find out more on the Careers page

Careers back to top

Watch our TV ad

back to top

Cabot Square Capital LLP

Cabot Square Capital LLP

Cabot Square Capital is a leading provider of growth capital to UK financial services and operating property businesses. The firm is entering its 20th year of operations and has helped build over 25 companies during this time. Cabot Square Capital is currently investing its fifth institutional fund.

Royal Bank of Scotland

RBS is a UK-centred bank with its headquarters in Edinburgh, Scotland. RBS provides a wide range of products and services to personal, commercial, large corporate and institutional customers through its two principal subsidiaries, The Royal Bank of Scotland plc and National Westminster Bank Plc, as well as through a number of other well-known brands including.

Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk