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    Contact centre Christmas period opening times:

    21st, 22nd and 23rd December:
    Open from 8am to 7pm

    24th December:
    Open from 10am until 4pm

    25th December:

    26th December:
    Open from 10am to 4pm

    27th December:

    28th December:
    Open from 10am to 4pm

    29th, 30th and 31st December:
    Open from 8am to 7pm

    1st January:

    After this we return to our normal opening times: Monday to Friday between 8:00am and 7:00pm and on Saturdays between 9:00am and 6:00pm. We are closed on Sundays. Give us a call on 02039 111 777.

    If you need to make a complaint we provide a number of ways for you to do so: on the telephone, or in writing by letter, email or fax. Contact details and information on how to make a complaint are available on our complaints procedure page.