Help

New customers

Call us on 020 8819 3767

Select your language:

  • Press 1 for English
  • Press 2 for Polish
  • Press 3 for Portuguese

Then press 1 if you're a new customer or press 2 if you're an existing customer.

If you need us to call you back, please just ask

Existing customers

Call 020 8819 3767

Then press 1 if you're a new customer or press 2 if you're an existing customer.

If you need us to call you back, please just ask

Opening hours

Our contact centre is open Mon to Fri (8am to 7pm), Sat (8am to 6pm).

Bank holiday hours

Our contact centre is open Mon to Fri (10am to 4pm), Sat (10am to 4pm).

Free and independent services

If you are experiencing financial difficulty we will do our very best to help you, but you may also want to contact organisations offering free debt advice. Find out more here.

Big Plus Loan
134% representative (variable)

Oakam Loan
1424% representative (variable)

Your application

Get started by filling in a few details.

Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk